Leadership Staff Profiles

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Chuck Daly, Chief Executive Officer

An expert in computer science and business management, Chuck joined MAPS in 2007 and been serving as its Chief Operations Officer for the past two years. Chuck was instrumental to the rapid expansion of the Stepping Stones residential program across the state of Maine, from one center with 18 employees to five centers with over 100 employees. To help Stepping Stones residential centers operate effectively across multiple locations, Chuck developed cutting-edge new policies, processes, and systems, including the creation of a ‘virtual office’ for information sharing. His work has resulted in a dynamic and well-respected residential program serving at-risk children and families in Maine.

Chuck is also a certified instructor for the Residential Child Youth Care Professional Curriculum and a certified instructor in Mental Health First Aid. In his spare time, he enjoys camping with his family, working on custom cars, and auto racing.

Shana Pike, Director of Training and Compliance

Shana has over ten years of experience working with at risk families. Shana was a Case Manager at the Department of Health and Human Services (DHHS) where she worked with families through the reunification process. Shana has also worked in a residential setting with young women who were involved with DHHS providing the youth with a structured living and learning environment that taught them life skill competencies to help them in their day to day living. Shana also has experience in human resources, training, and supervisory support to employees. Shana joined Stepping Stones in October of 2008. She has been the Training and Compliance Coordinator and Senior Manager of Community Based Programs and is now transitioning into the role as the Director of Training and Program Compliance.

Shana is also a Licensed Social Worker, has her MHRT (Mental Health Rehabilitation Technician) certification, and Family Child Care Professional Level 7.

Kristen Hirsch, Director of Clinical Services

Kristen has worked in the field of adoption for over 15 years. She obtained her undergraduate degree in Psychology in 1995 from the University of Maine at Orono followed by her Master’s Degree in Counseling Education in 1998. She is a licensed clinical professional counselor in the State of Maine.

An adoptee herself, Kristen has always been dedicated to helping families come together through adoption while providing the support services necessary to build and preserve healthy adoptive families. She has experience with older child adoptions and has served as a family therapist facilitating children’s transitions from foster care to adoptive homes. Kristen has extensive experience working with clients in an outpatient mental health setting specializing in grief/loss, trauma and post adoption support. She has been in her current position with MAPS Worldwide for over 10 years serving as a birthparent counselor and Clinical Director of home study assessment and the domestic adoption programs.

Gary Frost, Chief Operating Officer

Gary has over thirty five years of management experience in various industries with an emphasis on purchasing, accounting, human resources, logistics, project management, systems development and operations management. Gary also brings with him the background of having worked with people when they have experienced some of their most challenging moments in life as he has approximately twenty years of service in the fire, rescue and law enforcement professions. Gary has been serving as the Sr. Manager of Residential Services for the past two years and was directly involved in the expansion of the Stepping Stones residential program by providing leadership and management support of the startup of the Harrington and Hinckley programs.

Gary is also a nationally certified instructor in Mental Health First Aid. In his spare time, he enjoys fishing, motorcycles, football and auto racing.

Paul Golding, Director of Marketing and Development

Paul was born and educated in the UK and relocated to the US in 1990. He has more than 20 years progressive experience in development, fundraising, special events, marketing and volunteer management. He has served in senior management positions since 1994 in public health, higher education and social service organizations. He has significant experience in working with leadership and board volunteers on funding initiatives, strategic planning, strategic marketing and capital campaigns. He served as Board President of the National Alliance for Grieving Children from 2009-2011 and routinely presents on non-profit leadership topics at national and international conferences.

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